Keep It Alive
Posted by Eric Hsu on December 22nd, 2006My Launch Department has spent months streamlining our client launch process (taking a website from contract to going live), and we were able to become more and more efficient, and able to launch sites faster and faster.
We worked very hard for months and thought we couldn’t make the process any faster until…
In one of our department meetings last month, someone on the team half-jokingly said (in these exact words) “why don’t we just move this here and move that there. BAM!” When he did that, all our eyes started to glow and we saw something that none of us had seen for months and months. We were able to cut our launch time in half in many cases and extend our QA time to test out the sites more thoroughly by simply moving 1 task elsewhere in the process.
The lesson learned here is that a process should never be “dead”. It’s something that is alive, and can be improved upon and changed at anytime to produce better results. We are now starting to look at other processes we have in a different light, and trying to see how we can dramatically improve them.
Happy holidays everyone!

